Company & Shipping Information

Please read carefully before ordering. Placing an order signifies you have read and agree to our policies.

Quick Glance FAQs

Payments accepted: Visa, MasterCard, Discover, American Express

We ship UPS GROUND & USPS PRIORITY MAIL within the United States only. Shipping is calculated during checkout.

Florida residents add 7% sales tax.

No Minimum Order

Maximum Order is $400.00.

SHIPPING - ONLY $5.95 TO SHIP YOUR ENTIRE ORDER

We will ship packages UPS standard ground delivery or USPS Priority Mail usually the next business day. Order usually arrives within 4-10 business days. We only ship in the United States.

Payments Methods & Policies



We are not responsible for delays in order processing due to declined credit cards or waiting for PayPal checks to clear. If your credit card is declined we will notify you as soon as possible regarding the problem. A fee of $1 is charged on all declined credit card orders to cover the fee our credit processor charges us. Paypal orders will ship once payment clears Paypal. We reserve the right to refuse service to anyone at any time.

Shipping and Handling Policy

All orders are shipped via UPS & USPS PRIORITY MAIL. We are closed on Saturday, Sunday, and holidays and do not ship during these times. Orders are downloaded several times a day. Most orders are shipped the next day, but sometimes it isn't possible due to order volume - so please allow at least 2-3 business days to process your order although your order may be processed sooner.

Once an order has been placed, it cannot be changed. Any additions to your order will be treated as a new order and shipped separately.

Since we do not ship orders on weekends or holidays, do not count these days towards your total ship time. Point of departure is Florida. You will receive a tracking number for your order from the time it is shipped until it reaches you. You will also receive an email with your order confirmation.

NOTE: ADDITIONAL UPS FEES

When you place an order, please be very careful to list your complete shipping address and take time to verify that it is correct. This can save you money and get your order to you more quickly. If you are having a package shipped to your place of business/work, please be sure to list the company name in the Delivery address info so that we may ship in care of your company/business.

We can only ship to the address we are given. If we ship to the address you list and the package is returned to us, you are responsible for any additional shipping charges plus the cost to reship to you again. If you list an incorrect address and UPS does an address correction, they charge an address correction fee. This fee is typically $5.00-$10.00, but can be as high as $35.00. the customer is responsible for this fee if it is a result of an error placed when entering your address/shipping information OR if you contact UPS and ask that the package be delivered elsewhere.

For all of the above reasons, please take a moment to double check your address and be sure to list whether your address is a STREET, AVENUE, LANE, CIRCLE, COURT, BLVD, etc.

We package securely using UPS specifications. However, if you have breakage in your order please contact the shipping carrier immediately. You MUST save your original packaging materials in order to file a claim. Proof of breakage must be made to the carrier, so it is imperative all original packaging materials are saved. We cannot replace breakage due to shipper at our expense. All items leave us in excellent condition and responsibility for the package ends when it leaves our hands. Any refused shipments will be billed shipping charges and a 25% restocking fee will be incurred.

Return Policy

We only sell products that are in new condition. We carefully check to make sure your order is in excellent working order, therefore, once a package has left our hands, we can no longer vouch for the contents. Therefore, to protect the integrity of our products, we do not accept returns.

Customer Support Email: customercare@chicgiftsplus.com

Customer Support Phone Line: Toll Free 888-852-1378 x101, Monday - Saturday 9 am - 6 pm



Liability/Disclaimer

All of our products are offered in good faith but without guarantee. Due to the variety of industries served, products are sold without warranty of any kind. Purchasers will, by their own tests and evaluations, determine suitability of such products for their specific use. We assume no liability for damage and/or injury resulting from the use of products supplied by this company. In no event will we be liable for direct, indirect or consequential damages resulting from loss of use or profits arising out of, or in connection with, the use/suitability of products. While we test all products, we cannot make any guarantee that these products will agree with everyone. Instructions or tips we offer are from our own personal experiences or from our customer responses. We cannot guarantee that these will work in your particular circumstances. All prices and policies are subject to change without notice.

All rights reserved worldwide. Reproduction of this site in whole or part including pictures, graphic images & written material and logos in any form or medium without explicit written permission & consent by Silver Dove Designs is strictly prohibited. Logos, Banners & Trademarks provided courtesy of their affiliated agencies.

Silver Doves Inc., Jacksonville, Florida "Scenting YOUR Air With Flair"